ISO is voluntary.  Businesses that choose to seek ISO certification must go through a rigorous process of self-examination.  Those that earn certification have successfully proven that quality infuses every process they deploy, from the way customer calls are handled to the speed and accuracy with which they process payments.

We are proud to be in the company of other ISO-certified companies, like some of our distinguished customers, among them General Motors and Chrysler.  And we continue to be the only major health care administrator to receive ISO 9001 quality certification.

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